China Artisan Market ships Chinese-inspired jewelry and gift items from China to customers worldwide. This page explains how orders are processed, shipped, tracked, and handled if a delivery issue occurs.

Shipping origin

All orders are shipped from China.

Order processing time

Most orders are processed within 2-5 business days after payment is confirmed. Processing time may be longer during holidays, peak seasons, or when extra order verification is required.

Estimated delivery time

Standard international delivery usually takes 7-15 business days after dispatch for many destinations. Delivery time can vary by country, customs clearance, local carrier speed, weather, and remote-area service availability.

  • United States: commonly 7-15 business days after dispatch.
  • Canada, Australia, United Kingdom, and most European destinations: commonly 8-18 business days after dispatch.
  • Other regions: delivery time may vary depending on local customs and carriers.

Tracking number

When tracking is available, the tracking number or shipping confirmation will be sent by email. Some low-cost routes may show limited tracking updates until the parcel reaches the destination country.

Shipping cost

Shipping costs are shown at checkout before payment. Prices are displayed in USD before secure payment.

Customs, duties, and import taxes

International customers are responsible for customs duties, import taxes, brokerage fees, or local charges required by their country or region. These charges are not included in the product price unless clearly stated at checkout.

Lost or delayed packages

If your package appears lost or has not updated for an unusually long time, contact us at zhou@chinaartisanmarket.com with your order number. We will help check the tracking status and work with the shipping route when possible.

Address accuracy

Please enter a complete shipping address, phone number, and email address. If a package cannot be delivered because of an incorrect or incomplete address, additional shipping fees may apply.