Terms and Conditions

1. Introduction

Welcome to chinaartisanmarket.com. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing this site, you agree to be bound by these terms. This website is operated by Xingfeng Weiye (Hongkong) Limited (行風偉業（香港）有限公司), located at RM 18, 2/F, TUSPARK, 118 Wai Yip Street, Kwun Tong, Hong Kong.

2. Product Authenticity & Material Accuracy

At China Artisan Market, we prioritize transparent product information and accurate material descriptions.

  • Material Disclosure: Product pages describe the main materials used for each item, such as gold-plated copper, cold enamel, simulated jade-style accents, glass, resin, silk brocade, or other decorative materials where applicable.
  • Product Appearance: Minor variations in color, finish, or pattern may occur due to photography, screen settings, production batches, or the decorative finishing process.

3. Pricing and Payments

All prices are listed in USD (unless otherwise stated). We reserve the right to correct any pricing errors. Payment must be cleared before the order is dispatched.

4. Shipping and Delivery

We take extreme care in packaging our Cloisonné art to prevent damage during transit. While we aim for timely delivery, we are not responsible for delays caused by customs or international postal services.

5. Returns and Refunds

Our return policy is strictly governed by our [Returns & Refunds Policy].

  • Return Shipping: Customers are responsible for all return shipping costs. Shipping costs paid at the time of purchase are non-refundable.
  • Condition: Items must be returned in their original packaging and unused condition to be eligible for a refund.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Xingfeng Weiye (Hongkong) Limited shall not be liable for any indirect, incidental, special, punitive, or consequential damages resulting from the use of our products, services, or website. Nothing in these Terms limits any liability that cannot be excluded under applicable law.

7. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Hong Kong, which correspond to the registered location of Xingfeng Weiye (Hongkong) Limited. Any dispute arising from or relating to these Terms, the website, or purchases made through the website shall be handled under the applicable laws and competent jurisdiction of Hong Kong.

8. Contact Information

Questions about the Terms and Conditions should be sent to us at zhou@chinaartisanmarket.com. Business operator: Xingfeng Weiye (Hongkong) Limited (行風偉業（香港）有限公司). Company No.: 80138176. Business Registration Certificate No.: 80138176-000-04-26-1. Business address: RM 18, 2/F, TUSPARK, 118 Wai Yip Street, Kwun Tong, Hong Kong.